Shipping Policy

At Rudraksho Spiritual Center, we are committed to delivering authentic spiritual products safely, securely, and on time. This Shipping Policy outlines the terms and conditions related to the shipping, handling, and delivery of orders placed through our website.

Order Processing Time

All orders are processed within 1 - 2 business days after successful payment confirmation. Orders are not shipped or delivered on Sundays or public holidays. In case of high order volume or unforeseen circumstances, processing times may vary, and customers will be informed accordingly.

Domestic Shipping (Within India)

We offer reliable and secure shipping across India through trusted courier and logistics partners. Estimated delivery time for domestic orders typically ranges between 3 - 6 business days, depending on the delivery location.

International Shipping

Rudraksho Spiritual Center ships internationally to select countries. International delivery times may vary between 7 - 21 business days, depending on the destination country, customs clearance, and local courier services.
Please note that international customers are responsible for any custom duties, import taxes, or clearance charges levied by their respective countries. These charges are not included in the product or shipping cost and must be paid by the customer upon delivery.

Shipping Charges

Shipping charges, if applicable, are calculated at checkout based on the order value, weight, destination, and shipping method selected. Any promotional free shipping offers will be clearly mentioned on the website.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS to monitor the status of your shipment. Tracking information may take up to 24 hours to become active.

Packaging

All products from Rudraksho Spiritual Center are carefully packaged to ensure safety and protection during transit. Special care is taken for fragile items such as idols, gemstones, and spiritual artifacts.

Delivery Delays

While we strive to ensure timely delivery, Rudraksho Spiritual Center is not responsible for delays caused by courier partners, natural calamities, customs procedures, strikes, or other circumstances beyond our control.

Incorrect or Incomplete Address

Customers are responsible for providing accurate and complete shipping information. Rudraksho Spiritual Center shall not be liable for delays or non-delivery due to incorrect or incomplete addresses provided at the time of order placement.

Damaged or Lost Shipments

In the rare event that your order arrives damaged or is lost in transit, please contact our customer support team within 48 hours of delivery. We will assist you with a suitable resolution as per our policies.